In2wtube's Support Center
If you can't find an answer to your question here, please email us via this linkBasic Questions:
How can i restore my password?
I forgot my username, how can i get it?
A video from my favourites was deleted, what's up?
How many subscriptions can i have?
Uploads:
I've uploaded a video, when it would be up?
Why was my video/photo deleted?
I can't change category for my video, what can i do?
Technical Questions:
How can i watch in2wtube on my Iphone/Blackberry/other mobile device?
The movie keeps stopping while I'm watching it. What is wrong?
My country blocked in2wtube, how can i watch my favourite site?
I have no sound, how can i fix it?
Abuses:
Someone send me spam via comments/private messages
I see my copyrighted content on in2wtube, please remove it
One of our members has uploaded a video of you and you wish for it to be removed.
There is illegal content (rape, zoo, cp) on in2wtube, please delete it
Basic Questions:
Q. Is in2wtube FREE?
A. Yes, in2wtube.com is a free site with some paid Premium Membership options, also we have some paid features in our chat.
Q. How can I restore my password?
A. Use http://in2wtube.com/forgot_pass.php to restore your password
Q. I forgot my username, how can I get it?
A. Use http://in2wtube.com/forgot_pass.php to get username and password
Q. Can I change my username?
A. No, if you want another username you have to register second time with another e-mail
Q. A video from my favourites was deleted, what's up?
A. It could be removed by uploader or by moderator because of abuse or for other reasons
Q. How many friends can i have?
A. Maximum amount of friends is 5000. Sorry, it's a technical limit.
Q. How many subscriptions can i have?
A. Maximum amount of subscriptions is 5000. It is a technical limit too.
Uploads:
Q. I've uploaded a video, when it would be up?
A. Your video needs to be converted and moderated, usually it takes ~2 days, sometimes longer. Please be patient. You can check status of your video in your profile
Q. Why was my video/photo deleted?
A. We remove videos and photos that violate our terms. Never upload:
- Copyrighted videos/photos or videos/photos you haven't rights to post
- Watermarked videos/photos (people don't like them)
- Videos/photos with shitting, pissing, pooping etc
- Videos /photos involving animals
- Videos/photos involving underaged persons, also videos/photos with persons looking young (even if they are 18+ but look like they are younger)
- Videos/photos with violence (rape or something that looks like rape)
- Incest videos/photos or videos/photos with incest-styled titles
- Very bad quality videos/photos
Also we remove reposts and broken files (where was error with conversion)
Q. I can't change category for my video, what can i do?
A. We dont allow the changing of categories for videos that have already been uploaded. If you really must change the category please send a ticket to support.
Technical Questions:
Q. How can I see videos?
A. Our player requires the Flash-Plugin Version 9 or higher. Please download and install the latest Version, then restart your browser. We recommend you to use Firefox.
Please check if you have any ad blocker or ref blocker programs or extensions, it can block our player.
If you have problems please first reboot your computer, if it doesn't help please save page with video from your browser into a html file (you can see how to do it here: http://www.ehow.com/how_2276520_save-web-page-as-file.html) and send it to us for investigation.
Q. How can i watch in2wtube on my Iphone/Blackberry/other mobile device?
A. Please check our mobile version: http://mobile.in2wtube.com.
Q. The movie keeps stopping while I'm watching it. What is wrong?
A. It may be due to your connection speed, you need 600+kbps speed to watch all videos properly. Also it can be due to a server overload on our side. We are working to keep our servers fast.
Q. My country blocked in2wtube, how can i watch my favourite site?
A. Check Google for "Free VPN"
Q: I can't log in
A. It can be if your account was closed (in this case you can see status "inactive" on it's page) or if you have cookies disabled.
You need to enable cookies in your browser, also please check your password. You can restore your password here: http://in2wtube.com/forgot_pass.php
Q: How to enable cookies?
A. Please read this article: http://www.google.com/cookies.html
Q. I have no sound, how can i fix it?
A. Please check sound button, isn't it muted? Also please read this article: http://www.codecguide.com/fix_for_flash_sound_problems.htm to fix the problem
Q. Every time I make a selection I get an error box which reads "An unhandled exception occurred in a third pary module and will close"
A. Please uninstall ANY toolbar, it's the reason of that error.
Abuses
Q.Someone send me spam via comments/private messages
A. Please report a spammer via this link please include members username
Q. I see my copyrighted content on in2wtube, please remove it
A. Please send us the direct url of the movie (like http://in2wtube.com/movies/245276/fuckingmovie.html) to delete it
Q. One of our members has uploaded a video of you and you wish for it to be removed.
A. Please send us the direct url of the movie (like http://in2wtube.com/movies/245276/fuckingmovie.html) to delete it
Q. There is illegal content (rape, zoo, cp) on in2wtube, please delete it
A. Please send us the direct url of the movie (like http://in2wtube.com/movies/245276/fuckingmovie.html) to delete it
